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FAQs

Answers to the questions we get asked most. If yours isn't here, reach out.

The Donation

How much goes to Medical Aid for Palestinians?

20% of revenue from every sale — not profit, revenue. That means before we cover any of our costs, MAP gets their share. If you pay $45 for a tee, $9 goes to MAP. If you pay $88 for a hoodie, $17.60 goes to MAP. Every time, no exceptions.

How do I know the donation actually happens?

We post proof of every transfer publicly on our Giving page and on Instagram. Screenshots of the actual bank transfer, the amount, and the date. If it's not there, ask us.

Why MAP specifically?

Medical Aid for Palestinians is operational — they have staff inside Gaza and the West Bank right now, delivering care under active conflict. They've been doing this since 1984. We chose them because the money reaches actual medical care, not overhead or awareness campaigns. You can learn more at map.org.uk

Orders & Shipping

When will my order ship?

Orders are fulfilled within 3–7 business days of purchase. GROVE is print-on-demand — each piece is made when you order it. You'll receive a shipping confirmation email with tracking when it's on its way.

Do you ship internationally?

Yes. We ship Australia-wide and internationally. Free shipping on Australian orders over $90. International shipping costs are calculated at checkout. International orders typically take 7–21 business days depending on destination and customs.

How do I track my order?

You'll receive a shipping confirmation email with a tracking link as soon as your order dispatches. You can also use our Track Order page with your order number and email address.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of purchase by contacting us directly. After that, your order will have entered production and cannot be modified.

Sizing & Product

What are the tees made from?

Our tees are 260gsm, 100% cotton — premium heavyweight blanks with a boxy, relaxed fit. Heavier than most off-the-shelf tees, which means they hold their shape, drape better, and last longer. Print is DTG (direct to garment) using quality inks built to wash well.

What are the hoodies made from?

Our hoodies are 430gsm, 56% cotton / 44% polyester — a premium heavyweight fleece with a boxy drop-shoulder fit. The cotton-poly blend at this weight is standard for quality structured hoodies: it gives body, reduces shrinkage, and keeps the shape wash after wash. At 430gsm, these are genuinely heavy.

How does sizing run?

Both the tees and hoodies have a relaxed boxy fit by design. If you prefer a more oversized look, size up. Each product page includes a size guide with chest and length measurements. When in doubt, go up.

How do I care for my GROVE piece?

Cold wash, inside out. Hang dry or tumble dry low. Do not bleach. If ironing, avoid the print directly — iron inside out or around the graphic. The DTG print is durable but will last longer with a little care.

The Brand

Do designs go out of stock?

Because we're print-on-demand, designs don't go out of stock in the traditional sense — each piece is made when you order it. A design stays available unless we decide to retire it. New designs are added regularly, roughly every two weeks.

What is a "drop"?

A drop is when we release new designs. There's no closing window or countdown — when something goes live, it stays live. We announce drops on Instagram and TikTok 48–72 hours before they go live. Follow @groveclothing to stay across what's new.

Can I stock GROVE in my store?

We're open to conversations with aligned stockists. Reach out with a bit of info about your store and we'll go from there.

Where is GROVE based?

Perth, Western Australia. Find us at @groveclothing on Instagram and TikTok.